There will be no refunding, except for the balance refunding
If you received faulty item, you can return an item within 7 days of original receipt for exchange with the same faulty item; collection, colour, and size.
Returning is accepted only for ;
Defect item received
The faulty item must be with the tag price, otherwise it cannot be exchanged
Original delivery and handling charges are non-refundable.
Return shipping charges:
If the faulty is from HQ, HQ will pay the shipping charges.
If the faulty is from the Customer, HQ will not take the responsibility of the return shipping charges.
THE HIJJB will also not be responsible if your shipment is lost during the return transit
For any Return or Refund process, kindly contact us at customerservice@thehijjb,com
Please return your purchase to the following address:
Lot PT 31964,
Kg Tok Jembal,
21300, Kuala Nerus,
+60 13-952 0900
Please contact us at firstname.lastname@example.org or +60 13-952 0900 if you have any questions or doubts.